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Privacy Policy

This Privacy Policy governs our physical space, web and mobile applications and any associated software, and includes all modifications, enhancements or updates thereto (collectively, the "Application") as owned and operated by LOS SOCIOS. For the purpose of this Privacy Policy, "LOS SOCIOS", "we", "our" or "us" shall refer to LOS SOCIOS Pte Ltd.

By accessing and using any part of the application, the EL PICO application or signing up as a member/purchasing entry into the physical EL PICO space at 6 Hong Kong Street, #03-01, you shall be deemed to have accepted to be legally bound by the terms of this Privacy Policy without limitation or qualification. If you do not agree to the terms of this Privacy Policy, please do not access or use the Application. Any continued access or use of the Application (whether this time or in future) will imply that you have accepted the terms of this Privacy Policy.

Your privacy is very important to us and we are committed to maintaining your trust. Accordingly, we have developed this Privacy Policy in order for you to understand how we collect, use, communicate and disclose and make use of your personal information.

1. Collection,Use and Disclosure of Personal Information

If you are only browsing this Application, we do not capture data that allows us to identify you individually. This Application automatically receives and records information on our server logs from your browser, including your IP address, cookie information, and the page(s) requested. This information may be used to improve the overall user experience.

By providing your personal information to us, whether or not through the Application, you consent to our collection, use and disclosure of your personal information in accordance with this Privacy Policy.

We may collect, use and/or disclose your personal information for the following purposes:

  1. setting up your registered user account and profile on the Application;

  2. to provide and improve our services, including informing you of any change or updates in our services;

  3. for targeted online marketing;

  4. for accounting, billing and verification purposes;

  5. to contact you regarding any complaints, feedback, queries, requests, claims or disputes;

  6. to facilitate investigations into any suspicious or illegal activity on the Application;

  7. for internal administrative and management purposes;

  8. to protect and enforce our contractual and legal rights and obligations;

  9. where required by any act, statute, law, or regulation, rules, directives, or by the order of a government authority or a court or tribunal of competent jurisdiction;

10. such other purposes consented by you for which your personal information is collected;
11. any other purpose reasonably related to the aforesaid.

You acknowledge and agree that your user name, profile picture, contact information and Community memberships may be displayed and made available to other users of the app. Your personal information which you post on the Application may also be displayed to other Users or persons both on and off the Application, depending on your settings and how you interact with the Application. As we rely on your personal information to provide our services to you, you agree to ensure that the information provided by you is accurate, complete and up to date. If you are providing personal data to us for and on behalf of another individual, you represent and warrant that you have obtained the necessary authority and consent to disclose such personal data to us for the relevant purposes, and that such information is true, complete and accurate.

We may disclose your personal information to our partners and/or third parties whom we have engaged to provide our services, to maintain this Application or to protect the security or integrity of this Application and our databases, or such other persons and for such purposes as you have consented to. We will use commercially reasonable efforts to ensure that such partners do not use your personal information for a purpose other than the purposes for which the personal information was originally given.

2. Confidentiality

Save where expressly provided herein, we will not reveal to any person, firm or company any information which may come to our knowledge hereunder and shall keep with complete secrecy the personal information provided by you and shall not use or attempt to use any such personal information in any manner without your permission. These restrictions shall cease to apply to information or knowledge which may come into the public domain other than as a result of any act or breach of this Privacy Policy by us.

3. Changing or Deleting Your Information

You may review and change your personal information in your account settings. We will not be responsible for any modification of your personal information specified in your account.

We will only retain your personal information as long as necessary for the fulfilment of the purposes stated in this Privacy Policy and any applicable terms and conditions, or as required or permitted by applicable laws.

4. Security of Your Personal Information

Your account information is protected by a password. It is important that you protect against unauthorised access of your account and information by choosing your password carefully, and keeping your password and computer secure by signing out after using our services.

You should also take appropriate steps to keep your information, software and equipment secure. This includes clearing your Internet browser cookies and cache before and after using any services on the Application.

Where appropriate, we will take reasonable security safeguards to protect your personal information against loss or theft, as well as unauthorised access, disclosure, copying, use or modification. Unfortunately the sending of information via the internet is not completely secure and on occasion such information can be intercepted. We cannot guarantee the security of data that you choose to send us electronically, and the sending of any such information will be at your own risk. We do not accept liability for the security, authenticity, integrity or confidentiality of any transaction and other communications made through the Application.

Internet communications may be susceptible to interference or interception by third parties. Despite our best efforts, we make no warranties that the Application is free of viruses or other unauthorised software.

5. Third Parties

The Application may contain hyperlinks to and from other Internet webapplications, which may have different privacy practices. Please read the privacy policies of the other webapplications you visit.

This Privacy Policy does not apply to information which you provide or make accessible to third parties, including Community creators and other Users (if applicable). Any such disclosure is subject to the relevant third party’s privacy policy or practices, which LOS SOCIOS is not responsible for.

6. Modification

The terms of this Privacy Policy may be revised, changed and updated from time to time, without notice to you. All changes will be posted on this page, and your continued access or use of the Application after such changes have been posted will constitute your agreement to the modified Privacy Policy and all of the changes. We therefore encourage you to read this Privacy Policy each time you visit this Application.

7. Contacts

If you have any comments, concerns or questions about this Privacy Policy, our policies and practices, or any requests pursuant to this Privacy Policy, please contact us at

8. Terms and Conditions

By accessing or using the Application, you are deemed to have also accepted our Terms and Conditions here.

The last update to our Privacy Policy was posted on 12 October 2023.

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